We2usat User Information Processing and Privacy Protection Policy
We2usat, as the sole official brand operator of We2usat Android TV boxes, will process relevant information in accordance with the principles of lawfulness, legitimacy, necessity, and good faith when you visit the official website, purchase or activate a device, use system software and companion applications, apply for after-sales service, or communicate with us. This Policy explains the scope, purposes, methods, protection measures, and rights you may exercise with respect to information processing.
Scope of Application
This Policy applies to the we2usat official website, we2usat Android TV boxes, system software, companion applications, customer service, and after-sales support. Third-party applications, websites, or services are independently operated by the respective third parties and are subject to their own privacy policies. we2usat does not control their information processing activities.
Information We May Process
Purposes of Information Use
We process relevant information mainly for: device activation and identity verification, order fulfillment and logistics delivery, after-sales and warranty services, technical support and troubleshooting, security protection and risk control, service optimization and function improvement, and compliance with legal and regulatory obligations.
Sharing, Transfer, and Public Disclosure of Information
We do not sell your personal information. Within the necessary scope, we may share information with partners such as payment, logistics, cloud service, and after-sales support providers, and require them to take appropriate protection measures. Except with your consent or as otherwise provided by laws and regulations, we will not provide, transfer, or publicly disclose your personal information to unrelated third parties.
Information Storage and Protection
We2usat will adopt measures such as encryption, access control, permission management, and auditing to protect information security, and will retain information only for the period necessary to fulfill the processing purposes or as required by law. If an information security incident occurs, we will take remedial measures in accordance with law and fulfill notification obligations.
Your Rights
You may, in accordance with law, request access to, correction of, or deletion of your personal information, withdraw your consent, cancel your account, or file a complaint. The specific procedures may be carried out through official customer service or the contact channels published in this Policy.
Protection of Minors
Minors should use we2usat products and services with the consent and guidance of their guardians. We will not actively collect personal information from children known to be under the statutory age; if such circumstances are discovered, we will handle them in accordance with law.
Policy Updates
This Policy may be updated due to business adjustments, technological upgrades, or legal requirements. Updated versions will be published through official channels and marked with the effective date. Continued use of the relevant products or services indicates that you are aware of the updated content.
Contact Us
If you have questions, comments, or complaints about this Policy or personal information processing, please contact us through we2usat’s official customer service channels.